Why did the price of my plan change?

Apart from our continued commitment to enhance our application, some external factors influence this decision. Market fluctuations and tax regulations contribute to the adjustment in our prices.

During the last 5 years, we kept our prices unaltered. Our main goal will always be improving our platform, where possible, without affecting costs, and our main policy will continue to be the best alternative of the market at the best price.


How are price adjustments communicated?

All price modifications shall be communicated via email when applied to plans with automatic renewal.


What do I do if I do not receive a notification?

First of all, check your spam folder. If you don’t find the message there either, make sure you are checking the inbox of the email address you stated at the moment of purchase or the one you have bound to your My Family Cinema account. 

In case you need it, our Customer Service Team can help you update your personal information, so that you always receive our notifications.


Where can I compare My Family Cinema plans and prices?

Access the section “Plans” on our website or membersite. There, you will be able to choose your country, as well as check out our plans, prices and payment methods. Likewise, you can compare prices and acquire your subscription inside the app.

📣 MFC TIP: Log in to our sites or check the prices in the app to see the final value of your plan.


How can I save with a My Family Cinema plan?

Our yearly plans are always the most convenient option. Especially our Duo and Family plans, which include multiple profiles that can be accessed from different locations without any extra cost. Moreover, in some countries, you are able to pay your subscription in installments with your credit card.

You can upgrade your plan at any time from our app or our website.