Slow running app

Slow running app First, we recommend you restart your router or connect to a network cable instead of the wifi in order to achieve a more stable connection.   If the problem persists, we recommend you to download a VPN, such as Inf VPN or Flash VPN. After...

Fake app

Fake app If you suspect you might have installed an unofficial My Family Cinema app, we highly recommend you delete it and follow the steps explained under How to install the app. Bear in mind that the official My Family Cinema app is only available for download on...

Green screen

Green screen To get rid of this issue, we suggest you delete the APP data as follows:   Close the APP and go to the device settings. Click on Apps > My Family Cinema > Clear data. Finally, reboot both your device and wifi. If you have a TV box, unplug it...

Insufficient storage

Insufficient storage With usage and time, it is normal that the available device memory decreases. If this is the case, we suggest you delete the APP data as follows. This procedure will solve the error, without deleting any information, such as history and favorites:...

Can’t find URL resources

Can’t find URL resources Error messages mentioning URL usually mean there is a temporary connection problem. First, we recommend you restart your router or connect to a network cable instead of the wifi in order to achieve a more stable connection. Second, we...