Slow running app

First, we recommend you restart your router or connect to a network cable instead of the wifi in order to achieve a more stable connection.

If the problem persists, we recommend you to download a VPN, such as Inf VPN or Flash VPN. After installing the VPN, remember to open and run it.

Finally, delete the APP data as follows:

• ON YOUR SMARTPHONE OR TABLET

1. Open the MFC APP and go to “Profile”.
2. In “Settings” find the “Clear Storage” option at the end of the list.
3. That’s it!

• ON YOUR TV

1. Close the MFC APP and go to the device settings.
2. Click on Apps > My Family Cinema > Clear data.
3. Finally, reboot the device. If you have a TV box, unplug it from the power supply for a few seconds, then plug it in again.