Reporting errors

Reporting errors ON YOUR SMARTPHONE You can either complete the following form or, when in playing mode, click on “i” on your smartphone. Choose between playback and subtitle issues and select the option that best describes your situation. If you cannot find a...

How to manage My lists

How to manage My lists Favorites If you want to keep all your favorite content together, select the title you wish and click on the heart shaped icon. You can access the full list on “My list” > “Favorites”.   Watchlist This list is used to keep track of the...

How to use My Family Cinema on a smartphone or tablet

How to use My Family Cinema on a smartphone or tablet How to install the app Access our official website on your device. Click on the “Download” button corresponding to your device. Depending on your security settings, you might have to authorize the download. Do not...

How to clear the app data

How to clear the app data We highly recommend that you clear your temporary files from time to time in order to improve your device performance. This process does not erase your history, favorites or cloud. ON YOUR SMARTPHONE OR TABLET Open the MFC APP and go to...

How to check current version

How to check current version ON YOUR SMARTPHONE If you wish to know which MFC version you have installed, go to “Profile” > “Settings”. At the top, you will see the current version you are using. There, you will have the possibility to check for new updates. We...