by Victoria Gondra | Oct 28, 2024
The app updated to Eppi Cinema and I’m not in Brazil In this case, you will need to uninstall Eppi through the Settings menu > Apps > Eppi Cinema > Uninstall, and then download My Family Cinema to continue accessing your account. If your Eppi account is...
by Victoria Gondra | Sep 30, 2024
The app closes unexpectedly We have identified that some TV Box devices from the MXQ brand are experiencing performance issues that affect the use of My Family Cinema and other apps, causing the app to close unexpectedly. The producer of these devices released an...
by Victoria Gondra | Apr 19, 2024 |
The website is not available in my country If your browser won’t let you access to make the payment on our website, then it’s necessary to install a VPN. What is a VPN? The initials VPN stand for Virtual Private Network. They are commonly used to protect...
by Victoria Gondra | Apr 18, 2024 |
The service is not available in my region If upon opening the My Family Cinema app you saw a message indicating that the app is not available in your region, then it’s necessary to install a VPN. What is a VPN? The initials VPN stand for Virtual Private...
by Victoria Gondra | Jan 24, 2024 |
404 error If you are facing one of these errors, we suggest you uninstall and reinstall the MFC APP again. Make sure to get it from our official website. If the problem persists, we recommend you to download a VPN, such as Inf VPN or Flash VPN. After installing the...
