by Victoria Gondra | Jul 25, 2024 |
I don’t see the option to pay with my local currency We regret to inform you that some funds will no longer be available to pay for your assistance. But we are working on it! Please contact our technical support team by submitting the following form, we will...
by Victoria Gondra | Apr 19, 2024 |
I can’t pay for the service from my location If your browser won’t let you access to make the payment on our website, then it’s necessary to install a VPN. What is a VPN? The initials VPN stand for Virtual Private Network. They are commonly...
by Victoria Gondra | Apr 18, 2024 |
How to use My Family Cinema with a VPN If upon opening the My Family Cinema app you saw a message indicating that the app is not available in your region, then it’s necessary to install a VPN. What is a VPN? The initials VPN stand for Virtual Private Network....
by Victoria Gondra | Apr 6, 2024 |
Step by step for adding a cloud To enjoy your content, you first need to add your personal cloud to the platform. It’s super easy! ON YOUR SMARTPHONE OR TABLET Open the app and go to the cloud icon. Click on “+ Add cloud”. Select the option “Add from internet”....
by Victoria Gondra | Feb 16, 2024 |
How to know a plan is active Plans purchased on our official website do not require a recharge code, they are automatically activated once the payment has been processed. Debit and credit card payments go through on the spot, while payment slips, bank transfers and...
