I can’t pay for the service from my location

If your browser won’t let you access to make the payment on our website, then it’s necessary to install a VPN.

What is a VPN?

The initials VPN stand for Virtual Private Network. They are commonly used to protect personal information, access websites or services restricted by region, and maintain privacy while browsing the internet. They allow you to connect from another region other than your own. Using a VPN is not risky.

Installation

From your computer or cell phone browser, go to https://protonvpn.com/. In the “Download” tab, choose for which type of device you will perform the installation and complete the process.

Once the application is downloaded, open it and create an account. The system will take you to a website where you must select “Sign up for free”.

With that account, open the Proton VPN application and select “Connect”.

Payment for your My Family Cinema subscription

Once connected to the VPN, access our website and log in with your account to choose your plan and make the payment.

If you also can’t use the My Family Cinema app in your region, here’s how to fix it.