by Victoria Gondra | Apr 6, 2024 |
Tutorial on how to add a cloud To enjoy your content, you first need to add your personal cloud to the platform. It’s super easy! ON YOUR SMARTPHONE OR TABLET Open the app and go to the cloud icon. Click on “+ Add cloud”. Select the option “Add from internet”....
by Victoria Gondra | Apr 6, 2024 |
Tutorial on how to create an account You can create an MFC account from our official website or directly from the app with your email address (suggested) or with your phone number. Bear in mind that messages may arrive at your spam folder. ON OUR WEBSITE Access...
by admin | Jun 29, 2022 |
All content is not connected If you tried to play movies or series in My Family Cinema and all the content appears as “Not connected”, it means that you have not successfully imported your cloud into the application. Click here for more information on how to add your...
by admin | Jun 28, 2022 |
How to reset a password If you want to change your password, you simply need to log in to your account on our official website. Once there, go to “Settings”, enter your current password and then your new password. Finally, click on “Reset”. The new password will be...
by admin | Jun 28, 2022 |
How to manage profiles How to create a new profileIf you have a Duo or Family plan, you can create up to 2 and 4 profiles respectively.1. Access “My account” on your TV or “Profile” on your smartphone or tablet.2. Go to “Edit” to create a new profile.3. Choose the...
