by Victoria Gondra | Oct 28, 2024
How to pay with “Crypto”? Go to www.myfamilycinema.com and click on “Buy Plan”. You will be redirected to our family site. Select the plan that you like best. Log in to your My Family Cinema account. If you don’t have one you can create it there yourself. Choose...
by Victoria Gondra | Oct 28, 2024
The app updated to Eppi Cinema and I’m not in Brazil In this case, you will need to uninstall Eppi through the Settings menu > Apps > Eppi Cinema > Uninstall, and then download My Family Cinema to continue accessing your account. If your Eppi account is...
by Victoria Gondra | Sep 30, 2024
The app closes unexpectedly We have identified that some TV Box devices from the MXQ brand are experiencing performance issues that affect the use of My Family Cinema and other apps, causing the app to close unexpectedly. The producer of these devices released an...
by Victoria Gondra | Jul 25, 2024 |
How to pay with USD? Not available at this time. We are working on it. Contact our customer...
by Victoria Gondra | Jul 25, 2024 |
I don’t see the option to pay with my local currency We are sorry to inform you that some currencies will no longer be available as a payment option for your subscription. But we are working on it! We suggest trying to make your payment using U.S. dollars (USD)...