Purchase, Renew and Upgrade Plans...
Activation, Failed Payment, Recharge Code, Resellers...
Devices & Installation...
Content, Dubbed Content, Sync...
Password, Free Trial, Storage & Performance...
Contact our Support Team via website.
Quick guides
"How to" guides
- How to report an error
- How to renew the service
- How to bind a pre-paid account to an email or phone account
- How to play a video
- How to use subtitles
- How to use the secondary menu
- How to find the video you want
- How to add your cloud
- How to create a cloud package
- How to rename your cloud media files
- How to edit MP4 files that cannot be played
- How to find the category you want
- MFC Notification System
Contact us
If you cannot find an answer here, you can either reach us via e-mail or visit the MFC forum. Our customer service team is happy to help you.
* For technical problems: support@myfamilycinema.info
* For business development: globalsales@myfamilycinema.com
