by admin | Jun 29, 2022 |
Fake app If you suspect you might have installed an unofficial My Family Cinema app, we highly recommend you delete it and follow the steps explained under How to install the app. Bear in mind that the official My Family Cinema app is only available for download on...
by admin | Jun 29, 2022 |
Green screen To get rid of this issue, we suggest you delete the APP data as follows: Close the APP and go to the device settings. Click on Apps > My Family Cinema > Clear data. Finally, reboot both your device and wifi. If you have a TV box, unplug it...
by admin | Jun 29, 2022 |
Insufficient storage With usage and time, it is normal that the available device memory decreases. If this is the case, we suggest you delete the APP data as follows. This procedure will solve the error, without deleting any information, such as history and favorites:...
by admin | Jun 29, 2022 |
Can’t find URL resources Error messages mentioning URL usually mean there is a temporary connection problem. First, we recommend you restart your router or connect to a network cable instead of the wifi in order to achieve a more stable connection. Second, we...
by admin | Jun 29, 2022 |
How to request subtitles or audio If you want to request a missing subtitle, you can complete the following form. The subtitling service is currently provided only for original audio sources, since dubbed audio sources can be enjoyed without subtitles. Thus, if a...
