How to register and how to reset your password

Contact Us

If you have questions regarding your account, the use of your personal information or about the terms of use, cookies or other similar technologies, please contact us via e-mail at support@myfamilycinema.info

Registration

Either on your TV box or mobile device, click on “New to MFC? Create an Account” in the login window and complete the fields in blank. 

 

  • Email or phone number: Enter a valid email address or phone number. MFC will send you a code to confirm its validity.
  • Password: Set a password between 6-15 characters.
  • Verification code: Once you’ve completed the previous two fields, click on “Send”. You will receive a 4-digit verification code that you will have to copy in the corresponding box.

 

TV box

 

 

Mobile device

 

 

 

 

Password reset (for email and phone number accounts only)

If you forget your password, either on your TV box or mobile device, click on “Forgot your password?” in the login window and follow the steps to set a new one.

 

TV box

 

 

 

Mobile device

 

 

 

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