How to acquire or renew a plan

You can acquire an MFC plan from our official website or directly from the app.

FROM OUR WEBSITE

Acces www.myfamilycinema.com and click on “Log in”.
Select the plan you want.
Choose the currency you prefer.
Complete the information required.
Click on “Buy now” to finish the process.

Your billing information will be displayed on-screen after the payment process is finished. You can check the status of your purchase on the site and you will receive a confirmation email as well. In order to activate the plan, simply log in with the same account and password you used to purchase it.

FROM YOUR PHONE

Open the app and go to your profile.
Click on “Online payment” to access the MFC official website.
Select the plan you want.
Choose the currency you prefer.
Complete the information required.
Click on “Buy now” to finish the process.

Your billing information will be displayed on-screen after the payment process is finished. You can check the status of your purchase on the site and you will receive a confirmation email as well. In order to activate the plan, simply log in with the same account and password you used to purchase it.

FROM YOUR TV BOX

Open the app and go to “Subscription”.
Scan the QR code of your preferred plan.
Choose the currency you prefer.
Complete the information required.
Click on “Buy now” to finish the process.

Your billing information will be displayed on-screen after the payment process is finished. You can check the status of your purchase on the site and you will receive a confirmation email as well. In order to activate the plan, simply log in with the same account and password you used to purchase it.

How to know a plan is active

Plans purchased on our official website do not require a recharge code, they are automatically activated once the payment has been processed. Debit and credit card payments go through on the spot, while payment slips, bank transfers and other payment methods may take some days to process. If your payment has not been processed after 4 working days, contact us.