You can either complete the following form or, when in playing mode, click on “i” on your smartphone. Choose between playback and subtitle issues and select the option that best describes your situation. If you cannot find a suitable option, you have the possibility of manually explaining the problem you are facing. Finally, click on “Submit”. Bear in mind that the subtitling service is currently provided only for original audio sources and that MFC is not responsible for content uploading, it is the users who synchronize their personal clouds to the platform.

You can either complete the following form or, when in playing mode, access “Report issue” on the bottom menu of your screen. Choose between playback and subtitle issues and select the option that best describes your situation. If you cannot find a suitable option, you have the possibility of manually explaining the problem you are facing. Finally, click on “Submit”. Bear in mind that the subtitling service is currently provided only for original audio sources and that MFC is not responsible for content uploading, it is the users who synchronize their personal clouds to the platform.